To ensure the best customer experience, Simone Perele will only accept the return of product(s) purchased at www.simone-perele.com/us for a refund within 30 days. Simone Perele will not accept returns of items purchased in stores. To ensure a full and prompt refund, please make sure to carefully review our terms and conditions below.
All items must be in new, unwashed, unworn, odor-free condition in original packaging with tags attached.
CLICK HERE TO START YOUR RETURN.
Should you need any assistance, please call us at 1.646.883.5009 or email: WeCare@Simone-Perele.com.
All items must be returned to the following address. Simone Perele retail partners will not accept any returns for purchases made on our eBoutique.
Simone Perele ReturnsP.O. Box 1254Stamford, CT 06904
A refund will be issued to the original form of payment within 30 days of the receipt of returned merchandise at the Simone Perele warehouse.
Return time frame includes:
To ensure a full refund, please make sure to read and respect our return terms and conditions. We reserve the right to refuse returns that do not respect our return policy. We will not accept returns of items purchased in store.
We are currently not offering exchanges. If you need a new size, color, or style, we recommend you return your initial order and simply place a new order for your desired item(s.) If you need help finding the appropriate fit, please call us at 1.646.883.5009 or email us at email@example.com
Simone Perele eBoutique will gladly accept the return of a gift you received. The amount of the gift will be fully credited to the credit card used for purchase. To ensure a full refund, please make sure to respect our return terms and conditions.
Free pre-paid shipping labels are offered on all orders except Private Sale items which are FINAL SALE.
If you have any questions, do not hesitate to contact us: