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SIMONE REWARD’S TERMS AND CONDITIONS

A/ MEMBERSHIP OF THE MY SIMONE PROGRAM 

These Terms and conditions provide for the terms of membership and operation of the loyalty program applicable between the Company SIMONE PÉRÈLE and any individual wishing to join the loyalty program and meeting the conditions of registration as defined herein. 
Registration and participation to the loyalty program are subject to acceptance and compliance with these General Conditions of Use, hereinafter "T & Cs". 

 

Articles 1 - Definitions

Terms beginning with a capital letter will have the following definition in these conditions, whether used in the singular or in the plural: 

  • "Member" means any person subscribing to the Program.

     

     

  • "Site (s)": refers to the website (s) of the Simone Pérèle brand: https://www.simone-perele.com/en-us/.
  • “Program” designates the loyalty program subject to these conditions.
  • "SIMONE PERELE Company" means the joint-stock company "SIMONE PÉRÈLE", with a capital of 1,000,000 euros, whose registered office is located at 1, rue de Stockholm - 75008 Paris, with its unique identification number 622 041 713 RCS NANTERRE.
  • "Territory" means Metropolitan France including Corsica 

Article 2 - Members

The Program is open exclusively to natural persons of full age or emancipated minors acting as consumers. 
Anyone meeting these conditions can apply to register for the Program, whether or not they have made a purchase from the Company SIMONE PÉRÈLE.

 

Article 3 - Membership terms of the Program

Membership in the Program is free.

Membership of the Program can be done online on the Site.

To register online, the Member must first create a personal account by going to the Site. Then click on My account> Create an account.

Membership of the Program will be achieved if the information required to create the loyalty card is provided on the Site at the time of registration and if this information is correct.

The information required for membership in the Program is as follows: title, surname, first name and email address of the Member. The provision of this personal data is necessary for the registration and management of your membership in the Program. Any other information will be considered optional.

The Member undertakes to communicate to the Company SIMONE PÉRÈLE only his contact details and he guarantees their accuracy. He undertakes to immediately communicate to the Company SIMONE PÉRÈLE any modification of his contact details and his personal data. 

 

Article 4 - Use of the loyalty card

The loyalty card is created in a dematerialized form. It is strictly personal and individual and may under no circumstances be transferred, sold to anyone or used for purposes other than the use of the Program.

Points can be accumulated on the Site throughout the year, including during sales and promotional offers.

On the other hand, during the current sales and promotional offers, the Member of the program will not be able to use his loyalty points on discounted products or take advantage of any other advantages acquired. As an exception, the discount voucher that could be offered to the Member on his birthday, can be combined with sales and promotional offers such as private sales, preview ect...

The loyalty card is active from its first use. 

 

Article 5 - Accumulation of points and status

     5.1 Operation of the Status:

The Loyalty Program has three status (hereinafter the “Status”).

The status are defined according to the amount of purchases made by the Member over a period of 12 months. 

  • SILVER Status is granted from 0 to 299 standard loyalty points (as defined in point “5.2 How points are accumulated”) accumulated over a period of twelve months.
  • GOLD Status is granted from 300 to 599 standard loyalty points (as defined in point “5.2 How points are accumulated”) accumulated over a period of twelve months.
  • BLACK Status is granted if at least 700 standard loyalty points are accumulated over a period of twelve months.

On each anniversary date of membership, the Member's Status is recalculated based on the standard loyalty points accumulated over the past 12 months.

In fact, if the number of standard loyalty points accumulated during the last 12 months is sufficient with regard to his Status, then the Member retains his Status. Otherwise, the Status will evolve to a lower or higher Status. 

The Program Member can also change Status during the aforementioned 12-month period, if the total number of his standard loyalty points accumulated during the period gives him access to a higher Status. In this case, the change of Status will be made from the exceeding of the minimum number of standard loyalty points of the higher Status concerned. 

Example :

A Member benefiting from Silver status may benefit from Gold Status during the period if he accumulates a total of 400 standard loyalty points (i.e. a purchase amount of 400 euros) during the period, the Gold Status being applicable to counting from reaching the level of 400 standard loyalty points.

When opening the loyalty card, the Member will benefit from Silver Status, unless the loyalty card is created at the time of a purchase, the amount of which allows the Member to accumulate enough standard loyalty points to directly benefit from a higher Status. 

 

     5.2 Operation of the accumulation of points:

The Program allows the Member to accumulate points over a period of twelve months.

The accumulation of points is carried out only if the Member mentions during his purchase that he / she is a member of the Program, the accumulation of points cannot be made after the purchase.

The points acquired by the Member during the purchase of product (s) are updated on his personal account when the customer is invoiced.

The Member can accumulate different types of loyalty points: 

  • Standard “loyalty” points, linked to purchases made on the site. 
    The Member will accumulate 1 loyalty point per dollar of purchase. 
  • “Bonus” points: these points are offered to the Member on the day of joining the Program, then for each purchase made on the Site, each year on the anniversary date of joining the Program, as well as in the event of a change. from status to higher status, during a sponsorship operation, etc.
  • “Bonus” points are not taken into account when calculating the status granted to the Member. Only the standard “loyalty” points accumulated during purchases on the Site define the status of the Member.
  • The validity period of the acquired points is twelve months from their acquisition by the Member. Beyond this period, the accumulated points will be automatically reset to zero. 

Example of accumulation and period of validity of Points:

If the Program Member makes a purchase on February 1 of year Y, for an amount of 290 euros, then the Member has access to Silver Status (the statuses are detailed in point 5.1 above):

The Program Member therefore accumulates 290 points linked to this purchase.

In addition to these standard "loyalty" points, the Member benefits from bonus points linked to access to Silver status: 30 "bonus" points.

Finally, the Member benefits from 5 other “bonus” points to thank him for his purchase on the Site.

Thus, the Member accumulates a total of 325 points (ie 190 “loyalty” points, 30 “bonus” points because he / she reaches Silver Status and 5 “bonus” points to thank him / her for his / her purchase). These points are valid for 12 months, i.e., until January 31 of year Y + 1.

If these points are not used on January 31 of year N + 1 then the points balance is reset to zero as of February 1 of year N + 1.

Points are accumulated on all products purchased on the Site throughout the year, including during sales and promotional offers.

During their period of validity, the accumulated points can be used by the Member to benefit from the advantages offered by the SIMONE PÉRÈLE Company under the conditions referred to in Article 4 "Use of the loyalty card".

The Member of the program can at any time consult his number of points online on his personal account on the Sites under the heading "My loyalty program" 

 

     5.3 Presentation of the advantages and their use:

Presentation of the advantages:

The benefits granted to the Program Member vary according to their Status.

The benefits associated with each Status vary and the benefits granted are available in hard copy on the Site under the My loyalty program section.

These advantages are subject to change, the SIMONE PÉRÈLE Company reserves the right to modify these advantages without notice.

These advantages cannot be compensated or modified, nor refundable (no possibility of refunding points in cash). 

 

     5.4 Use of loyalty advantages:

The Member can benefit from the benefits acquired under the Program only if he is logged into his account when making the purchase and is part of the Program. Otherwise, the benefits will not be usable and cannot be reassigned a posteriori.

The benefits are personal and can only be used by the Member holding the loyalty card.

The advantages are not cumulative. They are not exchangeable or refundable in any form whatsoever.

Loyalty offers cannot be combined with each other, including the anniversary offer. 

 

Article 6 - Subscription to the Loyalty Program newsletter

Any Member of the loyalty program may decide to subscribe to the newsletter on the Site to be informed of news of the Loyalty Program and its advantages and to receive it by email and / or SMS.  

 

Article 7 - Personal data

In accordance with European Regulation (EU) 2016/679 of April 27, 2016 on the protection of personal data, the Member has the right to access data concerning him / her or to request their erasure. The Member also has a right of opposition, a right of rectification and a right to limit the processing of their data (see: www.cnil.fr for more information on your rights). To exercise these rights or for any questions about the processing of their data, the Member can contact the Company SIMONE PÉRÈLE at the following address: privacy@simone-perele.com or by mail: by sending a photocopy of identity document to Simone Pérèle Retail address, for the attention of the loyalty department at 62, rue d'Alsace - 92582 Clichy la Garenne cedex 

Finally, the Member has the right to lodge a complaint with a supervisory authority.

The Member also has the option of using the unsubscribe link integrated in emails or in each SMS to unsubscribe from e-newsletters.

 

Article _8 - Duration

Membership of the Program is for an indefinite period.

Members can terminate their membership in the Program at any time by going to the "Contact" section on the Sites and formulate their termination request or send an email to mysimone@simone-perele.fr.

For the purposes of this article, the Member's email address is the last email address communicated by the latter to SIMONE PÉRÈLE within the framework of the Program.

The unsubscribing will be carried out immediately or, at the latest, within 15 working days following the Member's request. 

Termination of the Program will result in the definitive loss of the points accumulated without compensation for the Member.

The SIMONE PÉRÈLE Company reserves the right to automatically terminate the membership of a Member with immediate effect, in particular in the event of:

- failure of these conditions.

- abusive or fraudulent use of the Program, of the advantages offered by the Program.

- behavior detrimental to the brand image of the Company SIMONE PÉRÈLE and / or the brand "SIMONE PÉRÈLE ".

- falsification of information transmitted by the Member or by a third party acting on behalf of the Member.

- non-regularized payment incident within one month of the relaunch of the company SIMONEPÉRÈLE.

- abnormally high number of transactions on the same day of purchases and / or over several days.

- death of the Member.

This termination at the initiative of SIMONE PÉRÈLE will result in the firm and definitive loss of the accumulated Points and any benefits acquired, without any compensation being claimed by the Member. 

 

Article 9 - Evolution – Program end

The SIMONE PÉRÈLE Company reserves the right, at any time, to replace, modify or terminate the Loyalty Program.

In the event that the Loyalty Program is substantially modified, i.e. impacting the rules for calculating points and benefits, SIMONE PÉRÈLE will inform the Member of its development by the most appropriate means (on the Sites , email, sms ...) within a minimum period of one month preceding the entry into force of the modification.

In the event of termination of the Program, Members may use their acquired benefits within the limit of their validity date and within a maximum period of six (6) months from the end of the Program on the Site. 

 

Article 10 - Liability

SIMONE PÉRÈLE is making its best efforts to ensure the proper functioning of the Program. Nevertheless, it cannot be held responsible for all the direct or indirect consequences, any malfunctions or anomalies of the Program. 

 

Article 11 - Applicable law

These terms and conditions are subject exclusively to French law. 

In the event of a dispute between the Member of the loyalty program and the SIMONE PÉRÈLE Company in connection with the Program, in addition to recourse to the competent courts, the Member may resort to a conventional mediation procedure or to any other alternative dispute resolution method, as soon as such a dispute could not be settled within the framework of a prior complaint directly lodged with the Company SIMONE PÉRÈLE . 
 
The Member of the program can also contact the consumer mediator of which the SIMONE PÉRÈLE Company is a member: 
Medycis Center: contact@medicys.fr.

In the event that the dispute results from a national or cross-border online purchase, the Member may also have access to the dispute resolution platform set up by the European Commission for consumer disputes resulting from an online purchase. : https://ec.europa.eu/consumers/odr/ 

 

Article 12 - Contact

Any question or complaint relating to the loyalty program can be addressed:

At the following email address: mysimone@simone-perele.fr

Or via the online contact form: https://www.simone-perele.com/fr-fr/contact

 

ÎLE-DE-FRANCE

ALESIA - 62 Rue d'Alésia, 75014 Paris

NEUILLY - 17 Rue de Chartres,  92200 Neuilly-sur-Seine

PASSY - 7 Rue de l'Alboni, 75016 Paris

SAINT-GERMAIN - 61 Rue de Rennes, 75006 Paris

SAINT-PAUL - 84 Rue François Miron, 75004 Paris

SÈVRES - 137 Rue de Sèvres, 75006 Paris

PROVINCE

DIJON - 18 Rue Musette, 21000 Dijon

NICE - 8 Rue de l'Hôtel des Postes, 06000 Nice

TOULOUSE - 5 Rue des Arts, 31000 Toulouse

CARRÉ SÉNART - 3 Allée du Préambule Centre commercial Carré Sénart, 77127 Lieusaint

LYON - 99 Avenue des Frères Lumière, 69008 Lyon

NARBONNE - 21/23 Rue Jean Jaurès, 11100 Narbonne

BABYLONE - 4 Rue de Babylone, 75007 Paris

CORBEIL - 2 Rue Jean Cocteau, 91100 Corbeil-Essonnes

FRANCONVILLE - 395 Rue du Général Leclerc, 95130 Franconville

ÎLE-SAINT-DENIS - 8/9 Quai du Chatelier, 93450 L'Île-Saint-Denis

MIRAMAS - 143 Mas de la Péronne, 13140 Miramas

ROMANS - 60 Avenue Gambetta, 26100 Romans-sur-Isère

Update date: 21/04/2021

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