In these difficult times, we have decided to talk to you in complete transparency, as we have been doing for over 70 years.
We confirm that our website remains open and is at your disposal to accompany you. Our mission does not change: to make you feel beautiful and to accompany you in every moment of your life, even in the most complicated ones.
We have reviewed our logistical organisation in order to deliver your orders in compliance with the health rules in force.
- This week: We continue to ship your parcels every day.
- From Monday, March 30th : Shipments will only be made on Wednesdays. Thus, an order placed on a Thursday will be shipped the following Wednesday.
Only home delivery is maintained and will be offered without minimum purchase, starting today.
Delivery in the United Kingdom is today with signature. Our transport partners in the territory being national operators, we have full confidence in them and know that they will be able to adapt to the regulations set by the country.
If you have an order in progress, delivered or awaiting return: we will get back to you as soon as possible.
Returns remain free. All orders placed from this day on will have their return period extended to 60 days.
In order to ensure delivery in a letter box, your orders will be shipped in plastic envelopes (easier to slip into a letter box than the usual cardboard box).
We remain at your disposal by mail, phone, and on social networks.
Take care of yourself, stay at home.
Your team Simone Pérèle
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