UPS standard delivery: Free delivery from £150 Deliveries might encounter extended delays of up to 3 weeks due to Brexit
These Terms and conditions provide for the terms of membership and operation of the loyalty program applicable between the Company SIMONE PÉRÈLE and any individual wishing to join the loyalty program and meeting the conditions of registration as defined herein. Registration and participation to the loyalty program are subject to acceptance and compliance with these General Conditions of Use, hereinafter "T & Cs".
Article 1 - Definitions
Terms beginning with a capital letter will have the following definition in these conditions, whether used in the singular or in the plural:
Article 2 - Members
The Program is open exclusively to natural persons of full age or emancipated minors acting as consumers. Anyone meeting these conditions can apply to register for the Program, whether or not they have made a purchase from the Company SIMONE PÉRÈLE.
Article 3 - Membership terms of the Program
Membership in the Program is free.
Membership of the Program can only be done online on the Site.
To register online, the Member must first create a personal account by going to the Site. Then click on My account> Create an account.
Membership of the Program will be achieved if the information required to create the loyalty card is provided on the Site at the time of registration and if this information is correct.
The information required for membership in the Program is as follows: title, surname, first name and email address of the Member. The provision of this personal data is necessary for the registration and management of your membership in the Program. Any other information will be considered optional.
The Member undertakes to communicate to the Company SIMONE PÉRÈLE only his contact details and he guarantees their accuracy. He undertakes to immediately communicate to the Company SIMONE PÉRÈLE any modification of his contact details and his personal data.
Article 4 - Use of the loyalty card
The loyalty card is created in a dematerialized form. It is strictly personal and individual and may under no circumstances be transferred, sold to anyone or used for purposes other than the use of the Program.
Points can be accumulated on the Site throughout the year, including during sales and promotional offers.
On the other hand, during the current sales and promotional offers, the Member of the program will not be able to use his loyalty points on discounted products or take advantage of any other advantages acquired. As an exception, the discount voucher that could be offered to the Member on his birthday, can be combined with sales and promotional offers such as private sales, preview ect...
The loyalty card is active from its first use.
Article 5 - Accumulation of points and status
5.1 Operation of the Status:
The Loyalty Program has three status (hereinafter the “Status”).
The status are defined according to the amount of purchases made by the Member over a period of 12 months.
On each anniversary date of membership, the Member's Status is recalculated based on the standard loyalty points accumulated over the past 12 months.
In fact, if the number of standard loyalty points accumulated during the last 12 months is sufficient with regard to his Status, then the Member retains his Status. Otherwise, the Status will evolve to a lower or higher Status.
The Program Member can also change Status during the 12-month period, if the total number of his standard loyalty points accumulated during the period gives him access to a higher Status. In this case, the change of Status will be made from the exceeding of the minimum number of standard loyalty points of the higher Status concerned.
A Member benefiting from Silver status may benefit from Gold Status during the period if he accumulates a total of 300 standard loyalty points (i.e. a purchase amount of 300 euros) during the period, the Gold Status being applicable to counting from reaching the level of 300 standard loyalty points.
When opening the loyalty card, the Member will benefit from Silver Status, unless the loyalty card is created at the time of a purchase, the amount of which allows the Member to accumulate enough standard loyalty points to directly benefit from a higher Status.
5.2 Operation of the accumulation of points:
The Program allows the Member to accumulate points over a period of twelve months.
The accumulation of points is carried out only if the Member mentions during his purchase that he / she is a member of the Program, the accumulation of points cannot be made after the purchase.
The points acquired by the Member during the purchase of product (s) are updated on his personal account when the customer is invoiced.
The Member can accumulate different types of loyalty points:
Example of accumulation and duration of validity of Points:
If the Program Member makes a purchase on February 1 of year Y, for an amount of 190 euros, then the Member has access to Silver Status (the statuses are detailed in point 5.1 above):
The Program Member therefore accumulates 290 points linked to this purchase.
In addition to these standard "loyalty" points, the Member benefits from bonus points linked to access to Silver status: 30 "bonus" points.
Finally, the Member benefits from 5 other “bonus” points to thank him for his purchase on the Site.
Thus, the Member accumulates a total of 225 points (ie 190 “loyalty” points, 30 “bonus” points because he / she reaches Silver Status and 5 “bonus” points to thank him / her for his / her purchase). These points are valid for 12 months, i.e., until January 31 of year Y + 1.
If these points are not used on January 31 of year N + 1 then the points balance is reset to zero as of February 1 of year N + 1.
Points are accumulated on all products purchased on the Site throughout the year, including during sales and promotional offers.
During their period of validity, the accumulated points can be used by the Member to benefit from the advantages offered by the SIMONE PÉRÈLE Company under the conditions referred to in Article 4 "Use of the loyalty card".
The Member of the program can at any time consult his number of points online on his personal account on the Sites under the heading "My loyalty program"
5.3 Presentation of the advantages and their use:
Presentation of the advantages:
The benefits granted to the Program Member vary according to their Status.
The benefits associated with each Status vary and the benefits granted are available in hard copy on the Site under the My loyalty program section.
These advantages are subject to change, the SIMONE PÉRÈLE Company reserves the right to modify these advantages without notice.
These advantages cannot be compensated or modified, nor refundable (no possibility of refunding points in cash).
5.4 Use of loyalty advantages:
The Member can benefit from the benefits acquired under the Program only if he is logged into his account when making the purchase and is part of the Program. Otherwise, the benefits will not be usable and cannot be reassigned a posteriori.
The benefits are personal and can only be used by the Member holding the loyalty card.
The advantages are not cumulative. They are not exchangeable or refundable in any form whatsoever.
Loyalty offers cannot be combined with each other, including the anniversary offer.
Article 6 - Subscription to the Loyalty Program newsletter
Any Member of the loyalty program may decide to subscribe to the newsletter on the Site to be informed of news of the Loyalty Program and its advantages and to receive it by email and / or SMS.
Article 7 - Personal data
The personal data collected and/or produced in the context of the membership and management of the loyalty program are processed under the responsibility of Simone Pérèle Company, a company incorporated under French law, as data controller (hereinafter the "Processing").
In this respect, the Member is informed that his/her data is hosted in France and that the Processing is implemented in accordance with the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 and the French Data Protection Act n°78-17 of January 6, 1978 (hereinafter the "Regulations").
The purpose of the Processing is to manage registrations, Member accounts, the loyalty program and the implementation of all the services, benefits and loyalty advantages it provides.
According to the Member's wishes, the data is also processed for commercial communication purposes (news, promotions and advertising adapted to the Program via the SIMONE PERELE Company newsletter).
Members are informed that their data may also be processed for statistical purposes and for carrying out satisfaction surveys.
The Member's personal data remains confidential and is intended for use by the Simone Pérèle Company's internal services. The data controller's service providers in charge of all or part of the Loyalty Program may also be authorized to access Members' personal data within the limits of their prerogatives.
The processing of Member's data for the purpose of managing and executing the loyalty program is based on the execution of this General Conditions of Use.
The processing of the Member's data for the purpose of commercial communications is based on the Member's consent, which he/she may withdraw at any time.
The data collected is kept in a format that allows the identification of the Member for the entire period of his membership in the Program or his subscription to the SIMONE PERELE newsletter. Beyond this period, the personal data will be deleted for the purpose of processing corresponding to the Member's request for erasure.
In accordance with the Regulations, the Member may access his/her data, rectify it, request its deletion or exercise his/her right to limit the Processing. The Members may also object to the processing of their data and exercise their right to portability.
To exercise these rights or for any question about the processing of their data, Members may send their request, with proof of identity, to firstname.lastname@example.org.
If the Member considers, after having contacted the Simone Pérèle Company, that his/her rights are not respected, he/she Member has the right to lodge a complaint with the French Data Protection Authority (https://www.cnil.fr/en/home).
Article 8 - Duration
Membership of the Program is for an indefinite period.
Members can terminate their membership in the Program at any time by going to the "Contact" section on the Sites and formulate their termination request or send an email to email@example.com.
For the purposes of this article, the Member's email address is the last email address communicated by the latter to SIMONE PÉRÈLE within the framework of the Program.
The unsubscribing will be carried out immediately or, at the latest, within 15 working days following the Member's request.
Termination of the Program will result in the definitive loss of the points accumulated without compensation for the Member.
The SIMONE PÉRÈLE Company reserves the right to automatically terminate the membership of a Member with immediate effect, in particular in the event of:
- failure of these conditions.
- abusive or fraudulent use of the Program, of the advantages offered by the Program.
- behavior detrimental to the brand image of the Company SIMONE PÉRÈLE and / or the brand "SIMONE PÉRÈLE ".
- falsification of information transmitted by the Member or by a third party acting on behalf of the Member.
- non-regularized payment incident within one month of the relaunch of the company SIMONEPÉRÈLE.
- abnormally high number of transactions on the same day of purchases and / or over several days.
- death of the Member.
This termination at the initiative of SIMONE PÉRÈLE will result in the firm and definitive loss of the accumulated Points and any benefits acquired, without any compensation being claimed by the Member.
Article 9 - Evolution – Program end
The SIMONE PÉRÈLE Company reserves the right, at any time, to replace, modify or terminate the Loyalty Program.
In the event that the Loyalty Program is substantially modified, i.e. impacting the rules for calculating points and benefits, SIMONE PÉRÈLE will inform the Member of its development by the most appropriate means (on the Sites, email, sms ...) within a minimum period of one month preceding the entry into force of the modification.
In the event of termination of the Program, Members may use their acquired benefits within the limit of their validity date and within a maximum period of six (6) months from the end of the Program on the Site.
Article 10 - Liability
SIMONE PÉRÈLE is making its best efforts to ensure the proper functioning of the Program. Nevertheless, it cannot be held responsible for all the direct or indirect consequences, any malfunctions or anomalies of the Program.
Article 11 - Applicable law
These general conditions are subject to French law, subject to the mandatory rules of the Member's country of residence.
In the event of a conflict between the provisions of these conditions and the mandatory provisions of your country of residence, you may require the application of the latter when they are more favorable to the member.
The Member will apply as a priority to the company SIMONE PERELE to obtain an amicable solution and in case of failure may resort to the Consumer Mediation Service, which can be contacted via the following link: http: //www.mediationconsommateur.fr or have recourse to the competent courts.
Article 12 - Contact
Any question or complaint relating to the loyalty program can be addressed:
At the following email address: firstname.lastname@example.org
Or via the online contact form: https://www.simone-perele.com/en-gb/contact
Effective date : december 6, 2021
You can unsubscribe at any time by using the unsubscribe link in each newsletter. In accordance with the applicable regulations, we remind you that you have a right of opposition, a right of rectification and a right to limit the processing of your data. To exercise these rights or for any question about the processing of your data and their use, you can contact us at the following address: email@example.com