• Delivery method

    During lock-down, only home delivery is maintained.

    Transporteur Colissimo | Simone PérèleTransporteur Colissimo | Simone Pérèle

    Standard Home delivery by Colissimo

    • Delivery time: 5 to 6 working days**
    • Delivery notification: par email par Colissimo

    £7,00

    (free from £150)

    Transporteur UPS | Simone PérèleTransporteur UPS | Simone Pérèle

    Standard Home delivery by UPS

    • Delivery time: 3 to 4 working days**
    • Delivery notification: par email par UPS

    £7,00

    Products are delivered in the United Kingdom to the delivery address specified by you on the order form. You must therefore ensure its accuracy.

    Any error in the delivery address provided by you will be your full responsibility and you must bear all the consequences.
    The ordered products are delivered from our warehouse located in France.

    Order placed before 11AM are dispatched on the same day, whereas ordered placed after 11AM are dispatched on the following working day.

    Orders placed on the Website on Fridays from 11AM or on Saturdays and Sundays will only be processed on the following Monday.

    Orders placed on the Website on a holiday will be processed the next working day.

     

    Delivery tracking. At any time, you can log in to your Account (with the email address and the corresponding password) to track the status of the order step by step.

    Calculation of delivery time. The delivery date takes into account the time of preparation of the order, the transmission to the delivery provider and the delivery to you by the delivery provider.

    Delivery times are calculated in working days, excluding weekends and holidays. Any order made on Saturday or Sunday will be processed by the Seller on the following Monday.

    The delivery times mentioned above may be longer than expected at certain times of the year (sales, holidays, etc.) due to the large volume of packages to be processed.

    Not withdrawal of the Order If you do not pick up your order at the place of pick-up indicated in the notice within the time limit indicated in such notice, the order is automatically returned to the logistics centre and you will be refunded.

    You should contact Customer Services if you wish to have your order re-delivered to you. You will be responsible for any new delivery costs.

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